What does Armorstack CORE include?

CORE covers managed IT, cloud operations, VMware migration, 24x7 help desk, and the vendor-consolidation work that eliminates the integration tax of running six tools when one platform suffices.

Do you support hybrid Microsoft 365 and on-prem environments?

Yes. Most regulated mid-market clients run hybrid. CORE is designed for hybrid identity, hybrid storage, and conditional-access policy parity across cloud and on-prem.

How fast does the help desk respond?

Sub-15-minute response on P1 tickets, 24x7. Backed by 100+ technical experts across nine service lines.

What managed IT services does Armorstack CORE provide?

CORE delivers comprehensive managed IT services including private cloud hosting, 24/7 NOC operations, disaster recovery and business continuity, help desk and end-user support, network management, and data center services. All services are delivered through our Managed Intelligence Provider model, which integrates IT operations with cybersecurity by design.

How is Armorstack different from a traditional managed service provider (MSP)?

Traditional MSPs focus on keeping systems running. Armorstack operates as a Managed Intelligence Provider — meaning every infrastructure decision is informed by security intelligence, compliance requirements, and strategic business objectives. Our 100+ security professionals across 9 service lines deliver engineering depth that most traditional providers cannot match.

Does CORE include cybersecurity as part of managed IT?

Yes. Unlike traditional managed IT providers that bolt on security as an afterthought, CORE builds cyber-resilient infrastructure from the ground up. Every CORE engagement includes security architecture review, and CORE integrates directly with SENTRY's 24/7 SOC for continuous threat monitoring.

What is your disaster recovery and business continuity capability?

CORE RECOVER provides comprehensive disaster recovery including automated failover, geo-redundant backup, recovery time objective (RTO) and recovery point objective (RPO) management, and regular DR testing. Our business continuity orchestration ensures your operations can withstand ransomware, natural disasters, and infrastructure failures.

Where does Armorstack provide managed IT services?

Armorstack CORE serves businesses across Wisconsin — including, and Green Bay — with managed IT services, cloud infrastructure, and 24/7 support. We also serve enterprises nationwide through our remote NOC operations and strategic partnerships.

What is included in Armorstack CORE managed IT services?

CORE includes 24/7 help desk, endpoint management (patching, antivirus, EDR baseline), Microsoft 365 administration, network monitoring, server and cloud infrastructure management, backup/DR oversight, and quarterly business reviews. Pricing is per-user or per-endpoint with no separate charges for after-hours tickets or remote remediation. Most mid-market clients run $95-$165 per user per month all-in.

How does Armorstack handle VMware migrations after the Broadcom price increases?

Armorstack delivers VMware-to-Hyper-V, VMware-to-Proxmox, and VMware-to-Azure/AWS migrations as fixed-scope CORE engagements, typically running 60-120 days for environments under 100 VMs. We benchmark Broadcom's renewal quote against the 3-year TCO of each alternative and present a written recommendation before any migration begins. Most clients we have migrated off VMware in 2025-2026 have cut hypervisor licensing 55-80%.

What is the 'Integration Tax' and how does vendor consolidation eliminate it?

The Integration Tax is the hidden cost of running 4-7 disconnected IT and security vendors: duplicated tooling, ticket ping-pong, finger-pointing during incidents, redundant licensing, and lost institutional knowledge at every renewal. Armorstack's CORE plus SENTRY consolidation typically replaces an MSP, an MSSP, a backup vendor, a cloud reseller, and an M365 partner with a single contract. Clients consistently report 22-35% net spend reduction within 18 months.

How fast does the Armorstack help desk respond to tickets?

CORE contracted SLAs are: 15 minutes for P1 outages, 1 hour for P2 degraded service, 4 hours for P3 standard requests, and next-business-day for P4 informational. The help desk is staffed in Wisconsin — not offshore — and answers calls live during business hours with after-hours on-call rotation. Tickets are tracked in ConnectWise with monthly SLA reporting delivered to the client.

Does Armorstack manage Microsoft 365 and Azure, or do I need a separate cloud partner?

Armorstack is a Microsoft Cloud Solution Provider (CSP) and manages M365 licensing, Entra ID (formerly Azure AD), Intune, Defender for Endpoint, SharePoint, and Azure infrastructure under the CORE contract. Consolidating cloud licensing under Armorstack typically reduces M365 spend 8-15% through right-sizing and license optimization, and eliminates the need for a separate Microsoft partner.

How long does it take to onboard a new managed IT client?

Standard CORE onboarding for a 50-250 user environment is 30-45 days: week 1 discovery and documentation, week 2-3 tool deployment (RMM agent, EDR, backup verification), week 4 knowledge transfer and runbook completion, week 5-6 stabilization. Armorstack delivers a written transition plan with named responsible parties on day one, and the outgoing MSP is included in the project plan to reduce handoff risk.

CORE — IT-as-a-Service & Infrastructure

Managed IT without the markup.
Cloud without the vendor lock.
One stack. One contract.

Enterprise infrastructure. 24/7 NOC. Vendor-agnostic by design.

Most managed IT shops resell six vendors and pocket the markup. CORE consolidates the stack — endpoints, network, cloud, identity, backup, help desk — under one Armorstack contract with one number to call. 24/7 NOC. Vendor-agnostic architecture. Global infrastructure management. The Integration Tax ends here.

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Comprehensive IT Services

Six specialized service lines powering your enterprise

CORE CLOUD

Private Cloud Hosting

Private Cloud Environments
Hybrid Cloud Architecture
Cloud Migration Services
Performance Optimization

CORE OPS

24/7 NOC Operations

Infrastructure Monitoring
Incident Management
Performance Analytics
Capacity Planning

CORE RECOVER

Disaster Recovery

Business Continuity Planning
Automated Failover
RPO/RTO Optimization
DR Testing & Validation

CORE DESK

Help Desk Services

Tier 1-3 Support
Remote & On-Site Resolution
SLA-Driven Response
User Experience Monitoring

CORE CONNECT

Network & Communications

SD-WAN Deployment
Unified Communications
VoIP & Collaboration
Network Optimization

CORE DATA

Data Management

Database Administration
Backup & Replication
Data Migration
Storage Architecture

Engineering Depth. Enterprise Scale.

100+ Security Professionals Across 9 Service Lines

Behind every CORE engagement is a deep bench of specialized engineers spanning the full technology stack — from embedded firmware and hardware design to cloud-native application development and AI/ML. We don’t outsource critical capabilities. Every discipline lives in-house, ensuring seamless integration, accountability, and the operational velocity that enterprise clients demand.

Full-Stack Application Engineering

20+ developers across React, Angular.NET, Node.js, and mobile — building enterprise-grade platforms for regulated industries.

AI/ML & Data Intelligence

Data scientists and ML engineers delivering computer vision, NLP, predictive analytics, and intelligent automation solutions.

Cloud & Platform Engineering

Multi-cloud architects across AWS, Azure, and GCP with deep Kubernetes, Docker, and infrastructure-as-code expertise.

Hardware & Embedded Systems

Firmware engineers, RF designers, and hardware architects building from PCB layout through production-grade IoT devices.

Quality Assurance & Automation

SDET professionals delivering CI/CD-integrated test automation across Selenium, Cypress, and API testing frameworks.

Enterprise Platforms & Integration

ServiceNow, Power Platform, SharePoint, and ERP specialists connecting your business systems into unified workflows.

“We’re not a staffing firm. We’re an engineering organization. Every capability domain integrates into our four portfolios — VERITY, CORE, SENTRY, and CITADEL — delivering unified outcomes, not isolated skill sets.”

Beyond Traditional IT

A Managed Intelligence Provider, Not a Help Desk

Traditional security providers monitor dashboards and respond to tickets. Armorstack CORE operates as an extension of your leadership team — engineering resilient infrastructure, eliminating vendor sprawl, and delivering measurable operational outcomes across your entire technology stack.

What Sets Us Apart

End-to-End Infrastructure Engineering — From architecture design through daily operations, we own the full infrastructure lifecycle — eliminating gaps between design, deployment, and support.
Vendor-Agnostic Architecture — We select best-of-breed technology across cloud, network, and compute — ensuring your infrastructure isn’t locked into any single vendor’s roadmap.
Cyber-Resilient Design — Every infrastructure layer is designed with security built in — not bolted on — integrating natively with SENTRY for unified operations.
Global NOC Operations — 24/7 monitoring and incident response from our Network Operations Center, serving clients across every time zone with consistent SLA performance.

Operational Capabilities

Proactive Threat-Informed Operations
Capacity Planning & Performance Optimization
Business Continuity Orchestration
Enterprise Platform Integration

“We don’t just keep the lights on. We engineer infrastructure that accelerates your business — with the observability, resilience, and operational velocity that enterprise clients demand.”

Powering Enterprises Worldwide

Global Infrastructure Operations

From our 24/7 Network Operations Center, Armorstack CORE delivers infrastructure management and observability services to enterprise clients across multiple continents — ensuring uptime, performance, and resilience at every layer of the technology stack.

24/7 NOC Coverage

Round-the-clock monitoring and incident response from our global Network Operations Center, ensuring zero-gap coverage across all time zones.

Rapid Deployment

Standardized deployment frameworks that scale infrastructure across new regions and business units in weeks, not months.

Measurable Outcomes

SLA-backed performance metrics with real-time dashboards — giving leadership full visibility into infrastructure health and operational efficiency.

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Armorstack CORE provides managed IT services, cloud infrastructure, disaster recovery, and 24/7 NOC operations to businesses across Wisconsin, including across the United States. Our managed intelligence approach goes beyond traditional IT support — delivering cybersecurity-integrated infrastructure management from our Wisconsin County headquarters.

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Frequently Asked Questions

Explore Our Other Solutions

Discover how our integrated portfolios work together to protect your enterprise

VERITY

Strategic Advisory

Rigorous oversight, executive leadership, and data intelligence to govern the modern enterprise.

Explore VERITY

SENTRY

Cybersecurity

24/7 threat hunting and rapid incident response, neutralizing adversaries before impact.

Explore SENTRY

CITADEL

Physical Security

Elite access control and infrastructure creating unshakeable physical environments.

Explore CITADEL

No Contract · Zero Obligation

Try Armorstack Contract Free for 90 Days

Full managed IT: 24/7 help desk, cloud operations, patch management, backup & DR, and vendor consolidation — zero obligation. If we don’t prove the value, you walk away with a free IT health scorecard and asset inventory.

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Let’s discuss how CORE can transform your IT operations into a strategic advantage.

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Managed & Co-Managed IT Services

Read the complete guide →

Co-Managed IT Services →Co-Managed vs Fully Managed IT →Managed IT Pricing →Cloud Migration Services →VMware / Broadcom Migration →IT Help Desk Services →IT Vendor Consolidation →The Integration Tax →Microsoft 365 Management →IT for Manufacturers →Managed IT for Healthcare →IT Cost Reduction →

Managed IT without the markup. Cloud without the vendor lock. One stack. One contract.