What sets CITADEL apart from a traditional integrator?

CITADEL converges with SENTRY. Physical security events feed the same SIEM as cyber events, so a badge-in followed by an unusual login is a single correlated alert, not two separate tickets.

Are you NDAA Section 889 compliant?

Yes. CITADEL only specifies and installs cameras and access systems that comply with NDAA Section 889 and CMMC supply-chain requirements.

Do you support electrical-contractor partnerships?

Yes. The CITADEL Fire Alarm Parts and Smarts program lets electrical contractors source NICET-engineered parts and consult our designers. Backed by 100+ technical experts across nine service lines.

What physical security services does Armorstack CITADEL provide?

CITADEL provides enterprise-grade physical security including access control systems, video surveillance and analytics, intrusion detection, fire alarm systems, structured cabling and low voltage installation, security system maintenance, and converged cyber-physical security operations.

What is converged cyber-physical security?

Converged security unifies your digital and physical protection under a single operational framework. CITADEL ensures your access control systems, cameras, and building networks are cybersecurity-hardened, while sharing threat intelligence between physical and cyber operations. This eliminates the blind spots that exist when physical and IT security operate independently.

Does Armorstack provide low voltage installation and structured cabling?

Yes. CITADEL LINK delivers structured cabling, fiber optics, low voltage installation, and network infrastructure buildout for commercial and enterprise facilities. Our certified technicians handle everything from single-building installations to multi-site nationwide deployments.

What is Armorstack's geographic coverage for physical security?

CITADEL serves clients nationwide through a combination of our in-house installation teams and a vetted network of licensed contractors. We manage physical security projects across all 50 states from our Wisconsin headquarters, with concentrated coverage in the Midwest, Southeast, and Mid-Atlantic regions.

How does CITADEL work with Armorstack's IT and cybersecurity services?

CITADEL integrates with CORE for network infrastructure that supports physical security systems, with SENTRY for cyber-hardening IoT devices and surveillance networks, and with VERITY for compliance alignment and risk management. This cross-portfolio integration is unique to Armorstack's Managed Intelligence Provider model.

What is cyber-physical convergence and why does it matter?

Cyber-physical convergence means treating access control, video surveillance, intrusion alarms, and IoT sensors as part of the same security operations program as endpoints and cloud — instead of running them as a separate facilities function. Armorstack's CITADEL portfolio integrates physical security telemetry (badge events, camera analytics, door alarms) into the same SENTRY SOC that monitors cyber threats. Tailgating into a server room and a credential-stuffing attack against the VPN become correlated events instead of isolated tickets.

What access control platforms does Armorstack design and install?

CITADEL designs and installs access control on Genetec Synergis, Avigilon Alta (formerly Openpath), Verkada Access, LenelS2, and Brivo — selected based on building count, identity integration requirements, and existing camera infrastructure. We are platform-agnostic and recommend based on 10-year TCO, not manufacturer rebates. All CITADEL deployments include Entra ID or Okta SCIM integration so badge access auto-provisions and de-provisions with HR events.

How much does an enterprise video surveillance system cost?

A 25-camera deployment using Verkada, Avigilon, or Axis with cloud storage and AI analytics typically runs $1,800-$3,500 per camera installed, including licenses for the first 3 years. AI analytics (people counting, license plate recognition, loitering detection, weapon detection) add $200-$600 per camera per year depending on platform. CITADEL handles the design, low-voltage cabling, configuration, and ongoing managed monitoring under one contract.

Can Armorstack integrate physical security with our existing IT and cybersecurity tools?

Yes — that integration is the core CITADEL value proposition. We integrate access control with Entra ID/Okta for identity sync, with Microsoft Sentinel for SIEM correlation, with ServiceNow for incident workflows, and with HR systems (Workday, BambooHR, Paylocity) for automated provisioning. CITADEL deployments typically eliminate 6-12 hours per week of manual badge administration.

What is AI video analytics and is it worth the cost?

AI video analytics uses computer vision to automatically detect people, vehicles, license plates, weapons, loitering, tailgating, and PPE compliance — without a human watching the monitor. It is worth the cost when the alternative is paying for guards or after-the-fact review of recorded footage. CITADEL deploys analytics on Verkada, Avigilon Alta, and Axis platforms with per-camera licensing; ROI typically lands inside 18 months for sites with 20+ cameras or active loss-prevention concerns.

How long does an access control or surveillance project take from contract to go-live?

A standard 5-door, 25-camera CITADEL deployment runs 8-14 weeks from contract: 2 weeks design and BOM, 2-3 weeks low-voltage cabling, 2 weeks hardware install and configuration, 1-2 weeks identity integration and policy buildout, 1 week training and acceptance. Larger multi-site rollouts (50+ doors, 100+ cameras) are scoped in waves of 6-10 weeks per site with a master schedule. All projects include written acceptance criteria and a 12-month workmanship warranty.

CITADEL — Physical Infrastructure & Life Safety

A true integrator.
Nine specialized disciplines.
One contract.

Physical security. Life safety. Building systems. Converged.

Most “integrators” are sub-contractors with markup. We design, install, monitor, and service every life safety and physical infrastructure system under one Armorstack engagement. NICET, BICSI RCDD, UL 827, NDAA-compliant — pick the credential, we hold it.

Schedule a Site Walk Explore the nine disciplines →

Specialized disciplines

UL 827

Listed monitoring

NICET

L2 + L3 staff

NDAA

Section 889 compliant

Life Safety

CITADEL Fire

Fire & Life Safety

NICET-certified design, install, ITM, and UL 827 monitoring under one Armorstack contract.

✓Fire Alarm Systems
✓Mass Notification
✓Emergency Communications
✓Code Compliance

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CITADEL Care

Healthcare Life Safety

Senior living, skilled nursing, and acute-care life safety. Repair-any-system service across SecureCare and Tektone platforms.

✓Nurse Call
✓Wander Management
✓Staff Duress
✓HCI TV

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CITADEL Watch

Monitoring & Services

24/7 central station monitoring through UL 827 / TMA Five Diamond infrastructure. Verified alarm response under one contract.

✓Central Station Monitoring
✓Video Monitoring
✓Managed Services
✓Reporting

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CITADEL Alert

Intrusion & Alarm

Intrusion detection, alarm panels, and 24/7 escalation through the Becklar central station back-end.

✓Alarm Panels
✓Sensors
✓24/7 Central Station
✓Mobile Control

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Physical Infrastructure

CITADEL Access

Access Control

Multi-platform access control across Brivo, Motorola/Avigilon, Genetec, AMAG, Lenel, DMP, and Bosch. Pick the platform, not the installer.

✓Card Readers
✓Biometrics
✓Mobile Credentials
✓Visitor Management

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CITADEL View

Video Surveillance

IP camera infrastructure, VMS platforms, AI video analytics, and license-plate recognition. Engineered with CITADEL Watch for end-to-end visibility.

✓IP Cameras
✓VMS
✓AI Analytics
✓LPR / Remote Monitoring

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CITADEL Connect

Cabling & Data Center

BICSI RCDD-led structured cabling. Fiber Optic Networks, Low-Voltage Systems, and Data Center Infrastructure. TIA 942 / 568 / 569 / 606 / 607 compliant. The physical layer every workstation, WAP, life-safety, access, and video system depends on.

✓Structured Cabling
✓Fiber Optic
✓Data Center Design
✓Telecom Rooms

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CITADEL Power

Critical Power & DC Infrastructure

Eaton Authorized Partner. UPS sizing, PDU design, generator integration, and power continuity for IDFs, MDFs, and life-safety control rooms.

✓Eaton UPS Systems
✓Power Distribution (PDUs)
✓Data Center Software
✓Power Monitoring

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Convergence

CITADEL Fusion

Physical-Cyber Convergence

Where SENTRY meets CITADEL. IoT security, network segmentation, and unified threat response across the physical layer.

✓IoT Security
✓Network Segmentation
✓Unified Threat Response
✓Integrated Operations

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48-hour turnaround · Free

Ready to scope your next project?

Send us your plans — compliant equipment list & NFPA 72 bid layout in 48 hours. Free.

Send your plans → Call 877-890-5508

One vendor. Nine specialties. Zero finger-pointing.

Every CITADEL engagement is custom-scoped — no packages, no scope-range bands, no published pricing. Site walks, written quotes, line-item proposals.

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Beyond Installation

A True Systems Integrator

Unlike vendors who simply sell and install equipment, Armorstack operates as a true systems integrator — engineering cohesive physical security ecosystems where every component communicates, every system interoperates, and every layer of defense reinforces the next. We don’t just deploy technology; we architect unified security environments built for your specific operational reality.

What Sets Us Apart

End-to-End Design & Engineering — From initial site survey through commissioning, we own the entire lifecycle — eliminating handoff gaps between consultants, vendors, and installers.
Vendor-Agnostic Architecture — We select best-of-breed technology from leading manufacturers, ensuring your system isn’t locked into a single vendor’s roadmap.
Cyber-Physical Convergence — Our SENTRY and CITADEL portfolios integrate natively, bridging IT networks with physical security infrastructure under one unified operations model.
Scalable Global Deployment — Whether it’s a single facility or a 500-site rollout across multiple countries, our project management methodology delivers consistent quality at any scale, anywhere in the world.

Integration Capabilities

Access control + video surveillance unified dashboards
IP camera networks with AI-powered analytics
Intrusion detection tied to SOC alerting workflows
Building automation and IoT convergence layers

“We’re not a reseller. We’re not a subcontractor bolting on cameras. We are the engineering firm that designs, builds, commissions, and supports your entire physical security infrastructure — nationwide.”

Elevating Physical Security on a Grand Scale

Nationwide Reach & Strategic Partnerships

At Armorstack, our CITADEL portfolio isn’t just a solution—it’s a nationwide fortress for mission-critical operations. Spanning coast to coast across the United States, we deliver elite physical integrity to enterprises of all sizes, ensuring unshakeable environments wherever your assets reside. As both prime contractors and trusted sub-contractors, we forge powerful alliances with leading national and global partners, including Fortune 500 innovators and international security leaders. This collaborative approach amplifies our AI-driven intelligence, enabling predictive threat elimination and seamless integration into complex ecosystems.

Expansive Coverage

Deployed in diverse regions from urban hubs to remote facilities, our solutions adapt to any scale while maintaining zero-trust architecture and 24/7 vigilance.

Contractor Expertise

As prime contractors, we lead end-to-end implementations; as sub-contractors, we enhance larger projects with specialized physical security layers, reducing risks and accelerating outcomes.

Global Partner Network

Working hand-in-hand with renowned entities in cybersecurity, infrastructure, and defense, we bring world-class resources to your doorstep—transforming vulnerabilities into unbreakable strengths.

Electrical & General Contractors (EC / GC)

A program for ECs and GCs to deliver fire-alarm and life-safety scope without staffing an in-house NICET engineer. Source NICET-designed parts, get submittal-ready drawings, and ride on UL 827 monitoring already in place — all under the Armorstack license stack.

Property Management

Multi-property managers and real-estate operators get one converged-services partner across access control, video surveillance, fire monitoring, life-safety ITM, and tenant-network infrastructure — one Armorstack contract, consolidated billing, and a single 24/7 SOC covering every building.

Fortify Your Operations Nationwide

Physical-Cyber Convergence

Protecting physical security systems from cyber threats

IoT Security

Hardening security cameras, access control, and building systems against cyber threats

Network Segmentation

Dedicated VLANs and firewall rules for physical security infrastructure

Unified Operations

Integrated SOC/monitoring center with correlated threat intelligence

Channel Partners & Authorized Integrations

Potter Electric Signal — channel partner

Expert Certifications & Partnerships

Vendor Agnostic

Expertise across all major platforms: Lenel, Genetec, Siemens, Honeywell, Bosch, Eaton, and more

Featured Deployment

The Secured Patient Engagement Deployment

HCI-TV patient engagement technology, fully protected and governed by Armorstack Managed Intelligence

750+

Hospital Facilities

100K+

Devices Secured by SENTRY

24/7

Healthcare SOC

<15 min

Mean Time to Detect

HCI-TV has deployed patient engagement technology — interactive patient TVs, digital whiteboards, digital door signs, unit status boards, and virtual nursing — across 750+ hospital facilities. Every one of those 100,000+ connected devices is a network endpoint carrying protected health information. Armorstack wraps the entire HCI-TV deployment in three security layers, making this the only fully secured, HIPAA-governed patient engagement platform in the market.

Three Security Layers — One Deployment

SENTRY ↗

Cybersecurity Layer

24/7 Healthcare SOC
Endpoint protection for all HCI devices
AI and LLM security for patient data workflows
Zero trust IAM
Automated containment and forensic response

CITADEL ↗

Physical Security Layer

Access control for server rooms and device closets
IP video surveillance with AI analytics
Intrusion detection tied to SENTRY SOC
Life safety integration
Cyber-physical alert convergence

VERITY ↗

Strategic Advisory Layer

Virtual CISO embedded in hospital leadership
HIPAA Compliance-as-a-Service continuous
EHR and HCI-TV interoperability governance
AI strategy aligned to NIST AI RMF
Quarterly executive briefings

CYBER-PHYSICAL CONVERGENCE: When SENTRY detects an anomalous login, CITADEL verifies whether that user’s badge was scanned at the facility. When CITADEL logs an after-hours server room entry, SENTRY correlates it with network activity. This integrated intelligence is impossible when your IT provider and physical security vendor have never spoken to each other.

Download the Full Deployment Brief

Armorstack CITADEL provides physical security, access control systems, video surveillance, low voltage installation, fire alarm services, and critical power infrastructure nationwide. As an Eaton Partner, CITADEL delivers UPS systems, PDUs, and data center power management software for mission-critical IT environments. With systems integrator capabilities and a contractor network spanning the United States, CITADEL delivers converged cyber-physical security from our Wisconsin headquarters to facilities across the country.

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